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给客户道歉信范文
you had an appointment with your friend last friday. unfortunately, you did not keep the appointment because your mother fell ill at that time. write a letter to your friend to:
1.apologize for not attending the appointment as planned,
2.explain why you could not meet him/her that day,
3.make suggestion for another appointment next time.
dear linda,
称呼：写给关系亲密的个人
i am excessively sorry to say that i had failed to keep the appointment that we made last friday.
now, i am writing you this letter of apology to show my deep regret.
please accept my sincere apology. i hope you will understand me and excuse me for my failure to turn up.
第一句是本段的中心句，直接道出道歉的原因。
(积累：i am excessively sorry to do …; fail to do …; make an appointment)
第二句展开道歉，真诚的表达自己的歉意。
(积累： letter of apology)
第三、四句表达自己希望对方接受歉意。
(积累：excuse … for …; turn up)
the reason for my absence was that my mother fell ill at that time.
i had no way out because i had to send her to hospital and look after her.
therefore, it’s not in my power to meet you.
第一句是本段的中心句，综述写信人出现过失的原因。(积累：the reason for … was that…; fall ill)
第二句是本段中心句的展开，讲述当时的处境和情况。
第三句承接上一句，表述事实面前的不可抗力。进一步澄清出现过失的原因。
(积累：in one’s power)
naturally, i want to suggest that we should make another appointment next time.
i shall be obliged if you will kindly write and tell me when and where you will be at convenience.
we may meet again and i hope to see you soon.
第一句提出下次见面的建议。
(积累：suggest表示“建议”，后接从句用should+动词原形)
第二句是征询对方下次见面的具体地点和时间。
(积累：be obliged; at convenience)
最后一句期待下次见面。礼貌收尾
yours sincerely,
li ming
信件结尾和署名